FAQs

On-Demand

• How is vstudio on-demand video streaming better than most other platforms?

Who Can Join?

• Countries we support

Transferring from other platforms

• How to transfer class packs from other platforms
• How to transfer memberships from other platforms

Scheduling

• Understanding timezones and scheduling

Membership

• How to pause a membership?
• Can tiered memberships that restrict certain members to only book a certain amount of classes be created?
• Do students need to register for class if they have a membership?
• Is membership selective? Does it only apply to some classes?
• What happens when the price of membership is changed?
• How are members charged?

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Payments

• What Subscription Plan is Best for Me?
• Accepting payments in different currencies

Video Conferencing

• How does our video conferencing compare to Zoom and other platforms?

Terms

• Terms & Conditions - Vstudio.Live Inc.
• Privacy Policy - Vstudio.Live Inc.